Refund policy

 

Returns & Exchanges

 

I gladly accept cancellations.

Request a cancellation within: 24 hours of purchase

Contact: admin@elizabethpeitzman.com

 

I don’t accept returns or exchanges.

Items are printed on demand and made to order, but please contact me if you have any problems with your order.

 

Damages and issues

If you receive a product with manufacturing flaws or a product that has been damaged during shipping, we will gladly issue a refund or send a replacement product at no charge. This process can be expedited by providing a photo and a clear description of the damage or flaw. If we are unable to verify the flaw through a photograph we may request that you mail the custom product back for confirmation before we are able to process a refund or replacement. If items must be mailed back for verification, we will email a prepaid shipping label to the email address you used to place your order, so that you may return the damaged item free of charge. Please contact us at admin@elizabethpeitzman.com.